FAQ FAQ FAQ FAQ FAQ FAQ
Below are our most frequently asked questions. If you cannot find the answer you need, you can always contact our support team.
To enjoy unlimited viewing of a wide selection of HD and FHD channels, a minimum internet connection speed of 100 Mb/s is required.
Each region has its own operating algorithm, so to ensure your device works correctly, we recommend testing it multiple times.
If the startup is quick, it means everything is functioning properly. If you experience connection issues, please contact your internet service provider.
More accessible than ever – Vox Max has never been this close!
Download the app directly on Android TV devices such as Nvidia Shield, Xiaomi Mi Box, or Google TV Streamer 4K from the Google Play Store and enjoy your favorite shows.
WE RECOMMEND:
For the best experience with Vox Max TV, we suggest using a wired internet connection.
With ease! A single account can be used simultaneously on up to 5 screens or devices, including from different locations, using different IP addresses or internet service providers (ISPs). This provides the freedom and flexibility that users expect from a modern service.
We recommend that you do not share your login details (username and password) with other individuals, as these represent an essential security element. If this information is shared, we will not be able to assist with resetting or recovering these details, as they are permanently associated with your account.
Please contact us at [email protected] regarding this request. We will certainly take all your preferences into consideration.
Placing an order is very simple. Just click on the following link: https://vox-max.com/ and choose the pricing plan that suits you.
The subscription is set by default to renew automatically. If you deactivate the auto-renewal option, the subscription will be terminated at the end of the selected billing period. No further action will be required on your part, and no additional payments will be processed.
You can opt out of subscription renewal at any time, at least one day before the automatic renewal date, by accessing your personal account and disabling the auto-renewal option.
We accept all Visa and MasterCard cards, as well as payment in digital currency, Bitcoin.
The packages include a TV program archive available for a period of maximum 7 days.
If you are satisfied with the service and the quality of the streams, you can purchase the desired subscription package directly from our website by selecting your preferred billing period.
Once the payment has been successfully processed, the system will automatically activate the order, and you will receive instant access to the purchased package.
The Vox Max service can be used anywhere in the world, as long as an internet connection is available.
The login credentials (username and password) will be sent digitally to the email address or phone number provided during registration.
This information can also be found in your personal account after completing the registration process.
It is important to note that these login details will be used both to access the Vox Max app and to log in to your account on our website.
The subscription price is £10 for users in the United Kingdom and €10 for users in all other countries. These rates are publicly displayed and apply to all Vox Max users.
Users who do not wish to enable automatic renewal, or who have automatic renewal disabled, will be subject to an additional charge, resulting in a subscription price of £25 or €25, respectively.
