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Terms and conditions & Privacy Policy

VoxMax respects your privacy and takes the protection of your personal data seriously. This privacy notice explains how we look after your personal data when you visit our website (wherever you visit it from) and give us your personal data, and it sets out your privacy rights and how the law protects you.

Introduction

By subscribing to the services of Vox Max ("the Service"), you ("the Subscriber" or "You") enter into a binding agreement with Vox Max ("We", "Our"), subject to the following terms and conditions. Access to and use of the Service are conditional upon your acceptance of and compliance with these Terms.

Subscription and Access

  1. Eligibility: The Service is available to individuals who have completed the free trial period, ensuring compatibility and satisfactory performance with their equipment.
  2. Subscription Duration: We offer monthly and annual subscription plans. The selected plan determines the duration of access to the Service.
  3. Activation: Access to the Service is granted within three minutes of confirming a successful transaction.

Payments and Billing

  1. Automatic Renewal: Subscriptions are set to renew automatically, with charges being deducted from the payment method provided by the Subscriber. By subscribing, you agree to recurring billing based on the selected plan.
  2. Billing Communication: Subscribers will receive email notifications regarding billing events, including — but not limited to — upcoming payments and transaction confirmations.

Cancellation and Refunds

  1. Right to Cancel: Subscribers may disable auto-renewal or cancel their subscription at any time through their account settings. Access to the Service will remain active until the end of the current billing cycle.
  2. Refund Policy: All payments are non-refundable. Cancelling a subscription does not entitle the Subscriber to a refund for any unused portion of the paid term.

Changes to the Terms

  1. Modifications: We reserve the right to update or change these terms at any time. Continued use of the Service after such changes are published will constitute your acceptance of the revised terms.

Legal Contact Information

  1. Legal Notices: All legal inquiries must be directed to the following email address: [email protected]

These Terms constitute the entire agreement between you and Vox Max regarding the use of the Service, superseding any prior agreements or understandings. For any questions or additional clarifications regarding these Terms, please contact us at [email protected]


Messaging Terms & Conditions

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Vox Max. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Vox Max. Vox Max reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Vox Max also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Privacy and Data Protection Policy – Vox Max

User's Obligation Regarding Personal Data

  1. The User undertakes and guarantees to provide accurate, correct, and up-to-date personal data. The User understands and accepts that providing incorrect information may lead, among other consequences, to not receiving notifications, alerts, and updates from the Administrator, as well as to the termination of this Agreement.

Collection of Information by the Administrator

  1. The Administrator has the right to collect, store, and process any information provided by the User on the Site or through other means (including IP and MAC addresses, location data, operating system version, and the device settings used to access the Site or Platform).

Data Security

  1. The Administrator commits to implementing appropriate technical and organizational measures to protect personal data from unauthorized access, modification, deletion, copying, distribution, or other unlawful actions by third parties.

Data Confidentiality

  1. The Administrator will not disclose the User’s data to third parties without the User’s express consent, except in cases where the information is requested by courts or authorities in accordance with applicable legislation.

Consent to Processing and Purposes of Processing

The User agrees to the processing — and, where applicable, the cross-border transfer — of their personal data by the Administrator or authorized third parties for purposes such as:

  1. Identifying the User on the Platform;
  2. Ensuring access to the content and services provided;
  3. Communicating with the User (notifications, requests, informational messages);
  4. Improving the quality of the Platform and user experience;
  5. Delivering relevant advertising materials.

Cross-Border Data Transfer

  1. The User is informed that data recipients may be located in countries that do not offer an equivalent level of data protection. However, the Administrator will take all necessary measures to ensure the confidentiality and security of the data transferred.

Definition of Personal Data Processing

  1. “Processing” refers to any action performed on personal data: collection, recording, storage, modification, use, transfer, deletion, etc., whether performed manually or automatically.

Duration of Consent

  1. Consent for data processing remains valid throughout the entire period the User uses the Platform and up to 5 years after the last access, unless the applicable legislation requires a longer retention period.

Revoking Consent

  1. To revoke consent for data processing, the User must send a request to [email protected]. Following this, the account and associated data will be deleted, subject to any legal obligations for data retention.

Use of Cookies

  1. The User agrees to the use of cookies – text files that store information and allow the User to be recognized during subsequent visits to the Site or Platform.

Purposes of Cookie Usage

  1. Storing login data and previous preferences (country, language, etc.);
  2. Analyzing browsing behavior (pages visited, time spent, etc.);
  3. Collecting information about viewed content (advertising or informational).

Cookie Settings

  1. The User can modify their cookie preferences through their browser settings.

Device Information

  1. When using the application, the Administrator may collect information about the device, such as model, operating system, screen resolution, and unique device ID.

Your data and privacy choices

You can change which optional cookies (chat, analytics, marketing) we use at any time: Cookie settings

You can ask us to delete your account and personal data: Delete my account